IMPORTANT: PLEASE READ THESE TERMS CAREFULLY AS THEY MAY IMPACT YOUR LEGAL RIGHTS IN THE EVENT OF A DISPUTE BETWEEN US. SPECIFICALLY, PLEASE REFER TOSECTION 19BELOW, WHICH REQUIRES THAT CERTAIN DISPUTES BE SETTLED THROUGH MANDATORY BINDING ARBITRATION WHICH WILL PRECLUDE YOU FROM LEADING OR PARTICIPATING IN A CLASS ACTION.
AMONG OTHER ACTIVITIES, RO'S SERVICES ENABLE COORDINATION AND COMMUNICATION WITH A HEALTH CARE PROVIDER. IT DOES NOT REPLACE YOUR RELATIONSHIP WITH ANY PHYSICIAN.
THESE SERVICES MIGHT NOT BE APPROPRIATE FOR ALL MEDICAL CONDITIONS OR CONCERNS. IF YOU THINK YOU MAY HAVE A MEDICAL EMERGENCY OR MENTAL HEALTH CRISIS, CALL YOUR DOCTOR OR 911 IMMEDIATELY. DO NOT ACCESS THE SERVICES FOR EMERGENCY OR CRISIS CARE.
Roman Health Ventures Inc. and its affiliates including Roman Health Medical LLC, Roman Health Pharmacy LLC, Dadi, LLC, and Modern Health Inc. (collectively, "SOCO," "we", "us", or "our") own and operate the websites located atwww.ro.co, www.getroman.com, dadikit.com, modernfertility.com, www.hellorory.com, quitwithzero.com, andromanhealthpharmacy.com(collectively, the "Websites"), and their associated mobile applications ("Apps"). We refer to the Websites, Apps, and other services provided by SOCO together herein as the "Services." In these Terms of Use, the terms "you" and "yours" refer to the person using the Services.
These terms and conditions of use ("Terms of Use") describe your rights and responsibilities with regard to the Services. Your access to and use of the Services is subject to these Terms of Use, ourPrivacy Policy, as well as all applicable laws and regulations. In using certain parts of the Services, you may be presented with additional or supplementary terms regarding the use of those specific Services, and you agree to review and be bound by such additional terms.
PLEASE READ THESE TERMS OF USE CAREFULLY BECAUSE THEY SET FORTH THE IMPORTANT TERMS YOU WILL NEED TO KNOW ABOUT THE SERVICES.
YOU UNDERSTAND THAT BY ACCESSING OR USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE LEGALLY BOUND BY AND COMPLY WITH THESE TERMS OF USE. IF YOU DO NOT OR CANNOT AGREE WITH ANY PART OF THESE TERMS OF USE, YOU MAY NOT USE THE SERVICES.
Dispute Resolution: Binding Arbitration Clause and Class Waiver
Certain of our Services are currently only available to individuals located in certain states.
Overview of the Services.The Services may include (i) providing individuals with information on health care and wellness; (ii) providing individuals with pharmacy services; (iii) providing individuals with access to technology-oriented tools for addressing certain health issues; (iv) development and gathering of health care records and health care information with retention of the same for use in health care provider appointments, communications, and pharmacy services; (v) administrative support in connection with scheduling, payment for health care provider services, and payment for pharmacy services; and (vi) telecommunications support for using the Services as a means of direct access to a health care provider for communication, consultations, assessments, and treatment by such health care organizations and their providers.
Availability.Certain of our Services are currently only available to individuals located in certain states. You will be provided with notice of such limitations on availability of certain Services in your location when using those parts of the Services.
SOCO is based in the United States. We provide the Services for use only by persons located in the United States. We make no claims or representations that the Services or any material included in the Services are accessible or appropriate outside of the United States. Access to the Services may not be legal by certain persons or in certain countries. If you access the Services from outside the United States, you do so at your own risk and you are solely responsible for compliance with local laws, including export laws as applicable.
Eligibility. Our Services are intended for use by you only if you are 18 years of age or over. To qualify to use the Services, the following must be true, and by accessing or using the Services, you represent and warrant that they are true:
You are age 18 or over or, if you are accessing the Services in violation of the Eligibility requirement related to age, you otherwise have the express consent of your parent or legal guardian. Note, however, that some Services may only be available to individuals over the age of 21, and in such circumstances, you will be notified of this requirement.
You are located in a state where we operate (depending on the type of Services).
You agree to be legally bound by and comply with these Terms of Use.
You understand and agree that satisfying the above requirements does not guarantee that you will receive Services. In addition to the above requirements, SOCO and certain affiliated professional entities reserve the right to change or include new requirements as deemed appropriate in their sole discretion without providing prior notice to you.
To access or use the Services, you must have compatible devices, access to the Internet, and certain necessary software. Fees and charges may apply to your use of mobile services and to the Internet.
Telehealth Services.Telemedicine involves the delivery of health care services using electronic communications, information technology, or other means between a health care provider and a patient who are not in the same physical location. Telemedicine may be used for diagnosis, treatment, follow-up and/or related patient education, and may include, but is not limited to:
Electronic transmission of medical records, photo images, personal health information, or other data between a patient and health care provider;
Interactions between a patient and health care provider via audio, video, and/or data communications; and
Use of output data from medical devices, sound, and video files.
The electronic systems used in the Services will incorporate network and software security protocols to protect the privacy and security of health information, and will include measures to safeguard your data to ensure its integrity against intentional or unintentional corruption or unlawful access. By accepting the Terms of Use, you agree and consent to SOCO, the affiliated physician practices, the health care providers contracted or employed by the affiliated physician practices, and any other health care organization(s) or provider(s) with whom we partner to provide the Services to you sending you disclosures, notices, messages, reports, and other communications either in writing or electronically including without limitation through your account or by email. It is your responsibility to monitor these communications. You acknowledge and agree that you will not hold us, any affiliated physician practice, any health care provider contracted or employed by an affiliated physician practice, or any health care organization(s) or provider(s) with whom we partner to offer the Services to you liable for any loss, injury, or claim of any kind resulting from your failure to read these communications or for your failure to comply with any treatment recommendations contained in these communications. Moreover, you acknowledge and agree that no means of electronic transmission can be guaranteed to be 100% secure. By accessing or using the Services, you agree to us transmitting health and other information to you electronically and that any information sent to or signed by you or us electronically shall be deemed equivalent to as if such information was provided or signed in writing.
Please see our Consent to Telehealth available atro.co/consent-to-telehealthfor additional information about the risks and benefits of telehealth. The Consent to Telehealth is hereby incorporated into these Terms of Use by reference and constitutes a part of these Terms of Use.
Your Relationship with SOCO.SOCO does not provide any medical services, including via the Services. Rather, SOCO provides a technology platform for you to access a health care provider who is employed or contracted with a SOCO affiliated physician practice and obtain access to additional information, which you may or may not choose to utilize in planning your health care and wellness. The health and wellness resources made available through our Services are for informational purposes only, and are not a substitute for direct in-person health care services in all cases; nor are they an indicator of specific results. The decision to focus on diagnosis, treatment recommendations, or both, rests with you and the health care provider. You understand that by coordinating and consulting with an affiliated physician practice or its health care providers through the Services, you are not entering into a provider-patient relationship with SOCO.
Except for specific communications received from an affiliated physician practice or its health care providers, none of the information you receive through the Services should be considered medical advice.
Pharmacy Services.If you receive a prescription as a result of your use of the Services, you may select Roman Health Pharmacy LLC or one of our partner pharmacies (collectively, the "SOCO Pharmacy Network") to ship your prescription.Prescriptions you ask for fulfillment through the SOCO Pharmacy Network may be transferred among the SOCO Pharmacy Network without notice.You may also choose to have your prescription fulfilled through the pharmacy of your choice when prompted during your use of the Services. You give us consent to send and disclose to the SOCO Pharmacy Network or the pharmacy of your choice all information provided by you, health care records, and other applicable health care information and personal information (such as your name, location and demographic information) so that you may receive pharmacy services.
If you select to use the SOCO Pharmacy Network to fulfill any prescriptions, you acknowledge that your medication will not be shipped in child-resistant packaging and that you must keep it out of the reach of children.
At-home sample collection kits and laboratory services available through the Services may require a valid order by a licensed health care provider. We or our subsidiaries have partnered with a health care provider who is licensed in your state to review your request for at-home testing (the "Reviewing Provider"). You understand and agree that at-home testing services are intended for informational, educational, and wellness purposes only. They are not intended to be diagnostic. You further understand and agree that you do not establish a provider-patient relationship with the Reviewing Provider as a result of your use of the Services.
We will send or cause to be sent the requested test kit to your address after any required health care provider review and approval. You must follow the instructions that accompany the kit to register your kit, collect the applicable biological sample(s), complete any required documentation, and return such biological samples and documentation to the applicable laboratory that performs the testing (the "Lab"). Failure to follow the instructions may result in your samples not being processed by the Lab.
The Lab sends the results of the tests to the Reviewing Provider who releases the test results to us. We provide the test results to you via the Services. You understand and agree that it is your responsibility to bring your results to your primary health care provider for interpretation and to inform decisions made about your health and treatment.
By choosing to use the Services, you are specifically choosing to obtain products and services on a cash-pay basis outside of any commercial health insurance plan or federal or state health care program. Thus, you are solely responsible for the costs of any services or products provided to you. SOCO and the affiliated physician practices do not accept commercial health insurance plans, are not in-network with any commercial health insurance plans, and are not enrolled with federal or state health care programs, such as Medicare and Medicaid.
By accessing or using the Services, you agree that: (1) you will not seek payment or accept reimbursement, either directly or indirectly, from any insurance plan or other third-party payer, including any state or federal health care program, for any services or products purchased through SOCO, regardless of whether the payer covers it; (2) if you are a federal health program beneficiary, you agree that neither you, SOCO, the affiliated physician practices, or any of the health care organization(s) or provider(s) with whom we partner to provide health care and pharmacy services to you will submit a claim for reimbursement to any federal or state healthcare program for the costs of the services and products provided to you through the Services; and (3) you will not count the amount you pay for any services or products purchased through SOCO towards an insurance deductible or out-of-pocket spending requirements. If you are enrolled in Medicare Part D, you will not count any portion of the amount you pay for services or products or any associated costs, towards your Medicare Part D true out-of-pocket (“TrOOP”) costs. Please also see Section 16 below for additional terms applicable to your payment obligations.
This section outlines the additional terms and conditions for participating in the SOCO Body Program, offered through SOCO and its affiliated professional entities. These terms supplement the SOCO Terms and Conditions of Use governing your use of the Services. The SOCO Body Program is designed to provide access to routine and necessary services for weight loss with pharmacotherapy. The SOCO Body program is not intended for use in emergencies or mental health crises, or by patients with specialized needs that should be treated by appropriate specialists. The SOCO Body Program is a membership-based service through which eligible Members can obtain limited medical care at the discretion of the Member’s provider, including physician services and laboratory testing, for an automatic, recurring payment. The SOCO Body Program is not health insurance or a substitute for health insurance, does not meet any individual health insurance mandate under federal or state law, and cannot replace your relationship with any specialty provider. You should keep your existing health insurance coverage while you are participating in the SOCO Body Program or obtain health insurance coverage if you do not currently have it.
The Ro Body Program features medical care that is available during normal business hours, Monday through Friday, 9:00 a.m. Eastern Time to 6:00 p.m. Eastern Time, excluding holidays. Your provider will review messages within 48 hours or sooner and respond within normal business hours. The Ro Body Program is not an emergency or on-call service available 24 hours a day, 7 days a week. The operating hours of the Ro Care Team (available to answer account or shipping-related questions by email at care@ro.co) are Monday through Friday, 9:00 a.m. Eastern Time to 6:00 p.m. Eastern Time. In the case of an emergency or if you are otherwise in crisis, call 911 immediately.
In order to participate in the SOCO Body Program, you must be evaluated by a health care provider on the SOCO platform and, in the professional judgment of such provider, meet the clinical criteria for participation. To be evaluated for participation, you must complete a telehealth medical assessment, and, if ordered by your provider, complete a diagnostic blood test. If, following review, your health care provider determines that you are a good candidate for treatment through the SOCO Body Program, he or she may initiate such treatment by writing you a prescription.
If medication is never prescribed, you will be refunded your purchase price and you will not be enrolled in the automatically renewing SOCO Body Program Membership (described below). If medication is prescribed, you will be enrolled in the automatically renewing SOCO Body Program Membership (as defined below), and your payment method will be charged on an automatically renewing basis unless you cancel in accordance with these Terms.
SOCO works with Lilly USA, LLC (“Lilly”) to offer authentic Lilly GLP-1 products (collectively, “Products”) to eligible members at self-pay pricing only available outside of insurance through the LillyDirect program. If prescribed by a SOCO-affiliated provider, your prescription may be dispensed by a pharmacy within the SOCO Pharmacy Network or a LillyDirect partner pharmacy. Product pricing may vary based on factors such as your medication, dosing, and timing of your refills. See the payment terms at checkout for more information. SOCO may collect payment in connection with your purchase on behalf of the LillyDirect partner pharmacy. Any refunds, replacements, or disputes related to Products are subject to the policies and review of the dispensing pharmacy and, where applicable, Lilly.
By accessing or using the Services to purchase a Product, you understand and certify that:
You have been prescribed the Product for an approved use consistent with the FDA-approved product labeling.
You will not seek payment or accept reimbursement, either directly or indirectly, from any insurance plan or other third-party payer, including any state or federal health care program or any private or other insurance plan, for the Product or ancillary supplies such as needles (“Supplies”), regardless of whether the payer covers the Product or Supplies.
You will not count the amount you pay for the Product or Supplies towards your insurance deductible or out-of-pocket spending requirements.
If you are enrolled in Medicare Part D, you will not count any portion of the amount you pay for the Product or Supplies, or any costs associated with my purchase of the Product or Supplies, towards your Medicare Part D true out-of-pocket (“TrOOP”) costs.
You are purchasing the Product and Supplies for your own use. You will not sell, repackage, reformulate, trade, barter, export, or distribute for sale the Product or Supplies.
Your membership in the SOCO Body Program (“Program Membership”), including your ability to access the SOCO Body Membership Services, will commence when your health care provider writes a prescription and communicates your care plan and risks and benefits of treatment.
Up to twenty four (24) discrete medical consults per year with your SOCO-affiliated health care provider;
Secure messaging with your coach, who is a SOCO-affiliated healthcare provider, between discrete medical consults;
Laboratory testing, if ordered by your health care provider.
Members may be prescribed compounded medication during national drug shortages. SOCO Body is cash pay only and SOCO does not accept insurance. The SOCO Body Program might provide insurance coverage support to Members using insurance to help cover the cost of medication, who, through our partner, will receive assistance with benefits verification and prior authorization for medication. Compounded semaglutide is not covered by insurance and insurance navigation services are not available to pursue coverage.
In certain cases, you or your health care provider may request that you complete services (e.g., medical consults or laboratory testing) as part of the SOCO Body Membership Services (the “SOCO Body Additional Services”). For each medical consult after the twenty fourth (24th) consult per year, you will be charged a separate fee of $15.00 per additional consult and for each additional laboratory test you will be charged a separate fee based on what tests are ordered (in each case, the “SOCO Body Additional Services Fee”). As part of your participation in the SOCO Body Program, you agree that any SOCO Body Additional Services Fees that you incur can be charged to your payment card or PayPal account on file within seven (7) days of the date on when such SOCO Body Additional Services are rendered.
The SOCO Body Membership Services may change from time to time. SOCO will strive to give reasonable notice of any such change. You may accept the revised SOCO Body Membership Services by continuing in the SOCO Body Program or reject them by terminating your SOCO Body Program Membership. SOCO reserves the right to transition your Program Membership to the current Program Membership terms and conditions upon notice to you.
You will have an opportunity to review and agree to the recurring cost of Membership (the “Ro Body Membership Fee”) and timing of charges during the checkout process. Your payment method on file will be automatically billed for the cost of Membership at the price and frequency displayed at the time of checkout on an automatic, recurring, basis unless and until you cancel. Once paid, your Ro Body Membership Fee is non-refundable. You may cancel your Ro Body Membership by emailing care@ro.co, or logging into yourSecure User account; see details on canceling below.
YOU WILL BE AUTOMATICALLY CHARGED THE RO BODY MEMBERSHIP FEE EVERY MONTH EVEN IF YOU DO NOT USE ALL OF THE OFFERED RO BODY MEMBERSHIP SERVICES.Even if you do not request or receive medication through the SOCO Body Program, you will still have access to the SOCO Body Membership Services described above and you will continue to be charged on an automatically renewing basis unless and until you cancel. We reserve the right to cancel your membership at any time with reasonable notice.
SOCO may offer a one-time introductory price (“Introductory Price”) when you first enroll into the SOCO Body Program. The Introductory Price will be governed by the terms and conditions disclosed to you at checkout.
To cancel your SOCO Body Program membership, you may log into yourSecure User account(click into the Ro Body Program and select “Cancel Subscription” from the Program Details page) or by emailing us at care@ro.co. Message your provider if you want to discuss switching medications while remaining in the Ro Body Program. To avoid further charges to the payment method on file, you must cancel at least 48 hours in advance of your next renewal date.
If you cancel at least 48 hours before your next renewal date, your SOCO Body Membership will not automatically renew on your renewal date, and you will not be charged any additional SOCO Body Membership Fee payments. You will receive SOCO Body Program Membership Services through the last day of your billing cycle for which you have paid the SOCO Body Membership Fee (the “Last Billing Cycle”). Thereafter, you will not be eligible to receive any SOCO Body Program Membership Services, including prescriptions from your provider. We recommend you talk to your SOCO-affiliated health care professional before discontinuing treatment as abruptly stopping certain medications for health conditions can impact your health. You may be required to complete a new SOCO Body Program Diagnosis Online Visit to talk to a SOCO-affiliated healthcare professional about re-joining SOCO Body Program.
No representation, warranty, or guarantee of continued availability of SOCO Body Program
NEITHER RO NOR THE AFFILIATED PROFESSIONAL ENTITIES MAKE ANY REPRESENTATIONS, WARRANTIES, OR GUARANTEES REGARDING THE CONTINUED AVAILABILITY OF THE RO BODY PROGRAM. THE RO BODY PROGRAM MAY BE DISCONTINUED AT ANY TIME AT THE SOLE DISCRETION OF RO AND/OR THE AFFILIATED PROFESSIONAL ENTITIES. WE WILL ATTEMPT TO GIVE REASONABLE NOTICE OF ANY SUCH DISCONTINUATION SO THAT YOU MAY FIND A LOCAL PROVIDER WITH WHOM TO CONTINUE TREATMENT.
Although certain parts of the Services are accessible without creating an account, you may be required to create an account to access and use certain parts of the Services. If you create an account, you agree to provide information that is accurate, complete and correct, and to accurately maintain and update any information about yourself that you have provided to SOCO. If you do not maintain such information, or SOCO has reasonable grounds to suspect as much, SOCO has the right to suspend or terminate your account and your use of the Services. You agree to keep confidential your username and password and to exit from your account at the end of each session. You are responsible for all activities that occur under your account and for maintaining the confidentiality of your password. You also agree to immediately notify SOCO of any unauthorized use of your username, password or any other breach of security that you become aware of involving or relating to the Services by emailing SOCO atcare@ro.co. SOCO may take any and all actions it deems necessary or reasonable to maintain the security of the Services.
You are responsible for changing your password promptly if you think it has been compromised. You may not transfer or share your password with anyone, or create more than one account. You may not use anyone else's account at any time. SOCO explicitly disclaims liability for any and all losses and damages arising from your failure to comply with this Section.
Our Apps are intended for use only on mobile phones that run an unmodified manufacturer approved operating system. Using the Apps on a mobile phone with a modified operating system may undermine security features that are intended to protect your protected health information and other information from unauthorized or unintended disclosure. As a result, you may compromise your information if you use the App on a mobile phone that has been modified. Use of the App on a mobile phone with a modified operating system is a material breach of these Terms of Use.
SOCO understands the importance of confidentiality and privacy regarding your health information. Please see our Privacy Policy available atro.co/privacy-policyfor information about how we collect and use your information The Privacy Policy is hereby incorporated into these Terms of Use by reference and constitute a part of these Terms of Use.
Ownership.As between SOCO and you, SOCO is the sole and exclusive owner of all right, title and interest in and to the Services and their content, features and functionality (including, without limitation, all information, software, text, displays, images, video, audio, design, selection, arrangement and look and feel) ("Services Content"). You are not permitted to reproduce, publish, distribute, modify, reverse engineer, disassemble, create derivative works of, publicly display, publicly perform, republish, download, store, transmit, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the Services or Services Content except as permitted by these Terms of Use or otherwise by SOCO expressly in writing. Any copy, modification, revision, enhancement, adaptation, translation, or derivative work of the Services or Services Content shall be owned solely and exclusively by SOCO or its licensors, including all intellectual property rights therein. You may not access or use for any commercial purposes any part of the Services or Services Content.
Certain names, logos, and other materials displayed in and through the Services may constitute trademarks, trade names, service marks or logos ("Marks") of SOCO or its affiliates. You are not authorized to use any such Marks without the express written permission of SOCO. Ownership of all such Marks and the goodwill associated therewith remains with us or our affiliates.
Your License.Subject to your compliance with these Terms of Use, we hereby grant to you a personal, limited, revocable, non-exclusive, and nontransferable right to view, download, access, and use the Services and Services Content solely for your personal and non-commercial use and only as permitted under these Terms of Use and the Privacy Policy. No other right, title, or interest in or to the Services or Services Content is transferred to you, and all rights not expressly granted are reserved by SOCO or its licensors.
Except as provided in our Privacy Policy; or information governed by applicable federal and state-specific privacy laws and regulations; you understand and agree that any information you provide through the Services, whether by direct entry, submission, email or otherwise, including, but not limited to, data, questions, comments, forum communications, or suggestions/feedback, will be treated as non-confidential and non-proprietary and will become the property of SOCO and/or (i) the affiliated physician practices, or (ii) individual health providers utilizing the Services ("User Content").
Except as provided in our Privacy Policy or subject to any applicable laws, User Content may be used by SOCO for any purpose, including, without limitation, reproduction, solicitation, disclosure, transmission, publication, broadcast, and posting, and SOCO shall be free to use such User Content for any purpose whatsoever, including, without limitation, developing and marketing products using such information, without any compensation owed to you. You hereby grant SOCO, our service providers, our successors and assigns, our affiliated health care providers, and their affiliated physician practices , the fully transferable and sublicenseable right and license to use, reproduce, modify, analyze, perform, display, distribute, and otherwise disclose to third parties any data or information you submit on or through the Services for the purposes of providing Services to you; marketing Services to you; conducting research or analyses of such data; and designing, developing, implementing, modifying and/or improving new, current or future features, products and services of SOCO using such data. You understand that any User Content you publish in public forums will be viewable and copyable by other users of the forum and potentially the public at large.
WITHOUT LIMITATION OF THE FOREGOING, RO DOES NOT ASSUME RESPONSIBILITY OR LIABILITY FOR THE USER CONTENT FOUND IN ANY PUBLIC FORUM, NOR FOR ANY CLAIMS, DAMAGES OR LOSSES RESULTING FROM ANY USE OF ANY PUBLIC FORUM OR THE USER CONTENT CONTAINED THEREIN.
You acknowledge, consent, and agree that we may access, monitor, preserve, and disclose your information and/or any User Content you submit or make available for inclusion on the Services, if required to do so by law or in a good faith belief that such access, preservation, or disclosure is permitted by law or reasonably necessary or appropriate for any of the following reasons: (1) to comply with legal process; (2) to enforce these Terms of Use, our Privacy Policy, or other contracts with you, including investigation of potential violations thereof; (3) to respond to claims that any content violates the rights of third parties; (4) to respond to your requests for customer service; and (5) to protect the rights, property, or personal safety of SOCO, its agents and affiliates, its users, and the public. This includes exchanging information with other companies and organizations for fraud protection, and spam/malware prevention, and similar purposes.
SOCO reserves the right to remove any content or any other material or information available on or through our Services, at any time, for any reason. SOCO otherwise complies with the provisions of the Digital Millennium Copyright Act ("DMCA") applicable to Internet service providers (17 U.S.C. § 512, as amended), and responds to clear notices of alleged copyright infringement. This Section describes the procedure that should be followed to file a notification of alleged copyright infringement with SOCO.
Notification of Claimed Copyright Infringement. If you have objections to copyrighted content or material made available on or through our Services, you may submit a notification to our Designated Agent at the following address:
Copyright Agent, 625 6th Ave, 4th Floor, New York, NY 10011, designatedagent@ro.co
Any notification to SOCO under 17 U.S.C. § 512(c) alleging copyright infringement must include all of the following information:
An electronic or physical signature of the person authorized to act on behalf of the owner of the exclusive right being infringed
An identification of the copyrighted work or other intellectual property that you claim has been infringed or, if multiple copyrighted works are covered by a single notification, a representative list of such works
An identification of the content or material that you claim is infringing and where it is located on our Services
Information sufficient for SOCO to contact you, such as your address, telephone number, and/or email address
A statement by you that you have a good-faith belief that the use of the content or material of which you are complaining is not authorized by the copyright owner, its agent, or the law
A signed statement by you that the above information in your notice is accurate and that, under penalty of perjury, you are the copyright owner or authorized to act on the copyright owner's behalf
You agree that in using or accessing the Services, you will not, and will not attempt to: